Experiencing problems with your CultureConnector account? Get help on this page or try our FAQs.
I sent my participant a link to join the group, but that did not happen
Need to upgrade from the free version for my training group
Just bought a licence. Need instructions on next steps.
Blank screen after clicking an invitation link
Login screen appears
Trainer says my profile is empty
Username (email address) not recognised
Password not recognised
Private email rejected
Email not received
Need to change email address
Solved! If you’ve solved a technical issue yourself, tell us about it. First Name * Last Name * Email address of your CultureConnector account * Have you solved the problem you recently reported? * Yes No How? *
CultureConnector uses email address endings to collect people together into organisations. For example, Li Zhang and Sarah have the same email addess ending: [email protected] [email protected] Some organisations have more than one email address ending and subsidiaries with different email address endings, so CultureConnector will collect these people together into one organisation too. [email protected] [email protected] [email protected]…
Why does CultureConnector require my work email address? CultureConnector is a service for people who work in teams and organisations for professional use to deal with cultural differences at work. You can sign up in CultureConnector with your work email address. By using your work email address you may be able to benefit from the…
CultureConnector requires up to date browsers. Some older browsers are not supported. This page shows the browser versions we fully support and the settings required on your browser in order to be able to use the service.
If you have just bought a licence for CultureConnector, here’s a very practical guide to getting started. Everything you need to do to set up and use your licence. In just a few minutes you could be inviting participants to join.
Viewing this page confirms that we got your request to stop receiving certain mails. You can ask us to re-start the messages later, if you want.
Find out about the technical status of the CultureConnector service, recent releases, planned service breaks and other updates.