CultureConnector status
Find out about the technical status of the CultureConnector service, recent releases, planned service breaks and other updates.
Known issues
- Changing an existing secondary email is currently disabled.
- When your organisation has a “default licence” meaning everyone who signs up from your organisation immediately gets a premium upgrade, there will be some temporary double counting of licence usage, if the user then joins a group. The numbers will be corrected later, but you may temporarily see a “seats taken” total which is higher than it should be.
Coming soon
Improvements in the strategies features.
Release 11 January 2022
Spanish
You can now create your account and cultural profile in Spanish
Instantly reset your cultural profile
If your profile is out of date or for some other reason you wish to reset it, you can do that now instantly without waiting for support. This feature is available in the “My data” area.
Add trainers to groups as trainers
Now you can add trainers directly to groups without going through any “pending” status.
Non-work email addresses
Now non-work email addresses like @gmail.com or @yahoo.de will be accepted if you (as a trainer) pre-approve them to join your group. Such “family and external” emails will also be automatically associated with the relevant organisation, if you are working in an organisation’s group. You can also now approve personal/private email addresses yourself as a trainer.
Small fixes
Many small fixes and improvements.
Release 1 December 2021
Shop checkout licences
Now when you buy licences in the CultureConnector shop, you can immediately assign those licences to yourself or colleagues and get started.
Order history and invoices
Now you can see your previous orders and download invoices based on your purchases in the CultureConnector shop.
Shop links
Now you can see more easily find links to the shop.
Customer dashboard
If you have access to the “My business” area, you can more independently manage your CultureConnector licences, for example adding or removing trainers, manager and seeing activity.
My trainers
The “My trainers” area moves into the “My business” area and gets some new views.
Small fixes
Many small fixes and improvements.
Releases 29 April and 23 July 2021
Licence prices and checkout
Now it is possible to get a price for a new licence or extension, and complete the checkout instantly.
Release 25 January 2021
Contacts feature improvements
Adds several new functionalities such as removing contacts, cancelling contact-invitations, instant responses, and fixes several bugs inside the contacts screens and in email deliverability.
Preparation for future features
This release sets some things in place for future releases, and improves some features in the application’s internal tools.
Release 25 November 2020
Bug fix
Fixes a bug in the display of learner and group lists in the organisation dashboard panel.
Release 16 November 2020
Feedback
Users can now give feedback on various CultureConnector features and control who gets to read the feedback.
Business cases can now be duplicated and the customised, saving time for business case creators.
Bug fixed in creating meta information about the business case contact person, before the contact person is named.
Trainers can now set the event date when creating new groups.
Release 1 October 2020
Minor update in the impact measurement tool
Prevents non-sequential business case scenarios
Release 14 September 2020
Impact measurement
A new version of the tool
Bug fixes
Correct number of available insights per culture now displays on the Start screen, plus several other fixes.
Release 4 August 2020
Article recommendations
Improvements to scoping and ranking of personal article recommendations
Country flags
Replaced many placeholder images with country flags. Every country in the system is now represented by its flag.
Release 23 July 2020
Faster personalisation
When a learner selects/updates cultures, the system generates a new learner experience much, much faster
Release 3 July 2020
Achievements
Guide for users on what’s next in their learning journey
Targeted early acess
Makes it easier to invite specific teams, individuals and organisations into early access programmes.
Business data
Adds more indepth insight into who is using licences, when you are managing multiple customers in CultureConnector.
Bug fixes
Fixes a link in a notification about inviting contacts.
Release 24 June 2020
Trainer views
Trainers can now see and manage the full list of learner strategies.
Early acess
Extends some features for customers in early access programmes.
Bug fixes
Fixes a bug affecting people invited to sign up as contacts.
Release 23 April 2020
Improvements to the dashboard for training providers
Now you can see which trainers are using your trainer licences, you get a more useful default view of your licences.
New organisation: groups listing
Now you have a more user-friendly view before you create your first group in a new organisation.
Learning achievements
Now trainers and learners joining our early-access programme can track their progress on their learning journey.
Training impact model
The training impact model visualiser is now available to selected users.
Participant invitations
We have released improvements in the invitation to training participants (French version)
Customisations
We’ve enabled further customisations for customers offering single sign-on to their participants.
Bug fixes and usability improvements
We’ve done several small fixes and improvements related to choosing cultures, viewing licences, controlling your own data, reviewing upgrade options, and many more.
Release 18 March 2020
Dashboard for training providers
A new screen giving an overview of all your customers in one view if you work as a consultant or training provider.
Single Sign-on changes
New technical requirements for customers using CultureConnector’s authentication API.
Bug fixes and usability improvements
More customisation options for Single-Sign-on customers, more help when setting passwords, fixes to Wheel diagram display errors in some browsers, correcting flags shown in article recommendations, language-switching usability, restore the “dismiss” feature in the Questionnaire Start screen and other minor fixes.
Release 10 February 2020
Notifications for API customers
If you connect to CultureConnector via the API, you can now get notifications about activity on your account.
Easier linking
CultureConnector now has human-readable links and a better experience for people following links from outside of CultureConnector
Minor bug fixes
We’ve fixed a bug in the login form when you enter the wrong credentials, article viewing by users on a Free licence, and several other bugs and minor improvements.
Release 15 January 2020
Silver group insights
Clearer guidance when trainers hit a licence limitation working with Silver groups.
Reaching max cultures
Better experience for learners on Free or Silver licences, when reaching the max permitted number of cultures.
Minor bug fixes
We’ve fixed a bug in the new-group progress wizard and several other minor issues.
Simplified licence options
The new licences are available from the Argonaut shop.
New features for single-sign-on customers
The release enables platforms integrating with CultureConnector to customise the learner experience in many new ways.
Release 25 November 2019
Custom campaigns
Argonaut partners can now run customise CultureConnector for their mailing list subscribers.
Preparation for coming releases
The release prepares for some new features in the coming weeks.
Release 5 November 2019
Bug fixes and minor improvements
This release restores the saving of strategies and the changing of training group names.
Preparation for coming releases
The release prepares for some new features in the coming weeks.
Release 14 October 2019
Faster first load
The first load of CultureConnector is now up to 5x faster.
Bug fixes and speed
Many small fixes. For example, we’ve restored the feature whereby trainers can click segments of the wheel, while viewing a learner’s profile. Overall speed also increased.
Preparation for coming releases
The release prepares for some new features in the coming weeks.
Release 1 July 2019
Speed and convenience in the group reports
Many improvements to group reports, such as layout, browsing, view settings.
Trainer news and trainer help
Now easier and faster to access than before.
Faster account creation
Users creating their accounts first time now wait less.
Improved historical culture data
The culture analytics reports now go further into history, and the accuracy of historical activity data is also improved.
Bug fixes and speed
Many small fixes and speedier page loads, especially for learners.
Preparation for coming releases
The release prepares for some new features in the coming weeks.
Release 31 May 2019
Organisation-level cultural analytics
New reports for managers: Analysis of culture at organisation level.
Bug fixes
Many small fixes, including loading of links in the sidebar of articles.
Preparation for coming releases
The release prepares for some new features in the coming weeks.
Release 15 April 2019
Licences for freelance trainers
The release makes it easier for organisations which manage networks of trainers to give those trainers more independence to set up CultureConnector for new organisations and groups.
Bug fixes
Many small fixes, including French/German language selection, print icon visibility, first-load animation.
Preparation for coming releases
The release prepares for some new features in the coming weeks.
Release 3 April 2019
Language
The release adds a new language and culture: Slovenian
Bug fixes
Many small fixes, including adding additional trainers to groups, printing of personal reports by individual learners, licences available to trainers where they are not the owner of the licence, branding visible to trainers.
Preparation for coming releases
The release enables us to roll out some new features in the coming weeks relating to landing pages and organisation-level reports.
Release 12 February 2019
Branding
It is now possible to add your own brand or brands to CultureConnector.
Trainer view of learner strategies
A bug causing the strategies not to load sometimes is now fixed.
Many small fixes and faster-loading organisation-management pages
Many bugs fixed and other minor improvements done.
Release 11 December 2018
CultureConnector in multiple languages
Now you can create your CultureConnector profile in French, German or English
Creating new groups made easier for trainers
We’ve added a wizard to help trainers quickly get started with new groups.
My trainers: a tool for managers
For managers running a large team/network of trainers we’ve added a view to check the trainers’ status in CultureConnector.
Trainers adding the learners’ first culture
In the past, trainers could add extra cultures for learners in their groups, but could never add the first culture. Now it’s also possible to add the first culture, as long as the user has completed their questionnaire. We’ve also made it easier for new users to add the first culture themselves.
Training event dates
Now you can set a training event date for learners, and get extra help preparing, as well as changing the content before/after the event.
Many small fixes and faster-loading pages
Many bugs fixed and other minor improvements done.
Release 22 November 2018
Faster
Several screens are now loading faster.
Trainer alerts
Trainers can get an email message when something happens in their groups.
Reminders to learners about deeper profile pages
On the start screen, learners see more personalised recommendations: to specific pages in CultureConnector such as key area pages like Rules in Germany, and get hints about how to save strategies.
Many small fixes
Many bugs fixed and minor improvements done.
Release 12 October 2018
Faster
Some of the key trainer screens are now loading faster and hiding expired groups by default.
User-friendly
We’ve made some usability improvements, especially in the trainer screens, and fixed some bugs.
Stability, performance and security
We’ve made overall changes to CultureConnector’s way of handling access.
Release 26 September 2018
Faster
We’ve made CultureConnector faster, especially the Dimension screen, some trainer views and when getting/assigning new licences. The Profile and account screen also now offers a smoother experience.
Group for one (coaching)
It’s now possible to create a group with a licence for just one person, if you’re adding this to an existing organisation.
Add cultures for learners, as a trainer
We’ve made it easier to add cultures for your training participants, if you are a trainer.
Better experience handling new licences and loading data
This release also includes some bug fixes and security improvements relating to the loading of data and new licences.
Improvements in printed reports
We’ve improved the labelling of dimensions in the printed reports.
Linking to articles and profile screens
It’s now easier to find article or profile pages, when you receive a link while not log in. CultureConnector will redirect you to the correct screen after logging in.
Upgrade info for licence owners only
If you’ve got a licence for a client, the client will no longer see messages related to managing the licence (available upgrades etc).
Releases 14-16 August 2018
Easier to join a training group
We’ve added features to make the group invitations more robust, transparent and to give participants more control.
Faster page load times
This release also includes some bug fixes relating to the loading of data, and various improvements to page load times
Release 23 July 2018
Reminders about key pages
If you’ve not yet visited a key page, such as a profile page, comparing you against one of your chosen cultures, you’ll see a reminder about this on the Start screen.
Faster page load times
After the initial loading of CultureConnector, learners will see much faster page load times browsing between the Start screen and some other screens.
Release 5 July 2018
Privacy controls
More automation of the “My Data” section, enabling users to immediately hide data from their organisation or download personal data.
Bug fix
Editing a group’s name caused the members to be removed from the renamed group in rare cases.
Release 30 May 2018
Privacy controls
A new section called “My Data” gives users more transparency and control over what happens to their data
Signup form
The new signup form splits consent into different things, so users can opt in to different kinds of notifications.
Privacy notice in English and French
There is a new privacy notice new to reflect the new self-service data-protection tools in CultureConnector. It’s available in English and French.
Easier access to culture insights screens
There is now a link from article pages to the related culture insights screen, with a progress indicator.
Page load speed
Faster loading of several screens
Release 22 May 2018
Renewed recommendations
More relevant and visual recommendations appearing on the Start screen
Cleaner and more visual design for article pages
The article pages have been simplified, removing the browse-by-tag menus and filters
Page load speed
Faster loading of several screens
Randomly locked dimensions for people using the Free service
Previously all people had the same dimensions locked when they started on the Free licence. Now the six locked dimensions are selected randomly and uniquely for every individual user.
Start screen layout
We’ve adjusted the layout of the start screen on desktop devices to make better use of available width
Start screen notifications
Now expired notifications disappear automatically
And much more
This was a big release with many bugs fixed, error messages added to help with support and debugging, and small changes done.
Release 20 April 2018
Interactive strategies
The design and functionality of CultureConnector strategies has been improved.
Internet Explorer bug fix
Removes a bug preventing Internet Explorer users from fully loading the culture insights screen and one admin screen.
Page load speed
Reduces the weight of several pages by 275KB.
Release 30 March 2018
Security update
We’ve made changes to the authentication policy.
Release 26 January 2018
Faster loading pages
We’ve made changes which help pages load faster.
Preparing for more automation and personalisation
We are developing the CultureConnector engine, building more capability to give a personalised experience which responds to individual needs and interests.
Get the latest version after the release
Release 19 January 2018
New screen for learners: culture insights
The new screen is available to all learners by clicking through any culture in the Culture distance in the Start screen, and then choosing the “insights” tab.
Improvements to culture profile screen
Visual and content changes to the culture profile screen, which is where learners land after clicking any culture in the Culture distance in the Start screen.
Release 1 December 2017
Faster loading organisation screens
If you have rights to manage organisations, you will notice that larger organisation now load much faster in the “My organisations” area.
Managing groups and trainers via My Organisations
Now you can manage groups and trainers fully in the My Organisations area; You still need a valid Trainer Dashboard licence to be able to add/invite learners.
Expired groups hidden by default
Now the list of groups in an organisation does not show expired groups by default. You can view them by changing a setting in the screen.
Release 22 November 2017
Larger organisations
Adds pagination to learner lists in larger organisations and brings a more powerful learner-search tool.
Automation of onboarding
Further back-end capabilities installed for automation of parts of the learner experience and trainer admin tasks.
Current plan in Profile screen
Fixes a problem in the display of the “Current plan” of some users in their Profile and account screen.
Release 10 November 2017
Fixes a problem relating to creation and editing of groups
Organisation managers can now edit groups directly in the My Organisations area. Organisation managers who are also trainers can now create groups directly in the My Organisations area.
Fixes a problem showing licence capacity
In the Trainer Dashboard, when creating a new group, you can now see the number of places available on each licence.
Automation
We have increased our support for automation. This enables us to release new automation features in the near future.
Release 1 October 2017
Adding learners to groups
We’ve added a third method for adding learners to groups. Now you can pre-approve certain email addresses, so that specific learners can join without an invitation link.
Exclusive access
Until now, anyone with the correct invitation link could join a group. Now it is possible to restrict joining only for people you choose in advance.
Microsoft Edge browser compatibility
We’ve made CultureConnector fully compatible with up-to-date Microsoft Edge browsers.
Release 3 August 2017
Printed profiles
This release fixes an issue affecting the printed personal cultural profiles in Chrome browsers.
Signup reminders
This release prepares for a new feature automating reminder messages to assist new users through the signup process.
Licence mouseovers
Adds more information to the tooltips visible when your mouse is over a licence.
Release 16 July 2017
Better printing of images in profiles
This release fixes an issue affecting the display of some colours when you print a profile (your own, or when a trainer prints a learner’s).
Get the latest version after the release
To ensure you have the latest version, check the instructions below.
Release 12 July 2017
Faster loading of pages
We have released more changes to make CultureConnector pages load faster.
Release 28 June 2017
Faster loading of pages
We have released a faster version of CultureConnector. In some cases screens were loading slowly and showing a “You do not have access” message while the permissions and content loaded. Now pages should load fast enough never to see such “you do not have access” messages when you have rights.
Release 30 May 2017
More accurate “latest activity” data for organisation managers
Previously, organisation managers sometimes got inaccurate data on the recency of trainers’ activity. Now that activity data is accurate to within a few minutes.
Speed and future features
We have made some changes to increase speed and stability of CultureConnector as well as some back-end changes which prepare for future features and also enable our personnel to give even faster and more effective support to CultureConnector users.
Trainers removed from learner lists
When a trainer had clicked an invitation link, the trainer appeared in the list of learners belonging to the related organisation. In most cases, the trainer has now been removed from historical organisation lists and should no longer appear as a learner.
Release 24 May 2017
Enabled immediate adding of new trainers
Previously, trainers had to log in before their new assignment to organisations was confirmed.
Fewer logins
We have begun a series of changes which means CultureConnector will require logins less often. Some related changes will come in the following releases.
Release 19 May 2017
Solved a problem adding learners to groups based on the Unlimited licence
In some cases, invitations to groups based on an Unlimited licence failed. This is now solved.
Release 12 May 2017
Group messages from trainers to learners
We’ve restored and improved the message preview (your own and other trainers’) and made it possible to delete the message.
Organisation Manager creation simplified
We’ve simplified the process of creating an organisation manager and given the role immediate effect. Now, both internal and external organisation managers are handled in the same way. We’ve also fixed a bug related to the organisation manager role at the creation of a new organisation.
Release 12 April 2017
New address for learner’s start page
The logged-in homepage is now at a new address https://www.cultureconnector.com/#/start.
Improved printability of cultural profiles
There is now a special print view of two key cultural profile screens. There’s more info about this in the Trainer News and Trainer Help areas.
Release 30 March 2017
Back-end changes for our support team
We’ve completed some upgrades which enable our support team to resolve licensing and other issues for customers more efficiently.
Release 21 March 2017
Trainer edits of learner cultures
Trainers can now add or remove comparison cultures on behalf of learners in their groups.
Improvements to the home-culture list in the signup form
Fixes an issue whereby sometimes the home-culture list did not load.
Trainer messages to learners appear once per trainer
Fixes an issue whereby the learners see duplicate messages from trainers on the learner dashboard.
Release 8 March 2017
Trainer edits of learner profiles
Trainers can now edit some basic biographical data on behalf of learners in their groups.
Trainer view of learner home culture
Previously the home culture was missing from the “Personal information” card when the trainer views a learner’s cultural profile. This is now visible.
Release 17 February 2017
Licence information for Trainers and Organisation Managers
We’ve added more views of the licence status of your learners, groups and organisations.
New design for profile and account screens
Now the your Profile settings, cultures and contacts are integrated into one area, findable via the drop-down menu, or via direct linking.
Fixes for display problems
Sometimes the video on the home page did not load.
Sometimes past subscription renewal dates were shown as expiry dates.
Get the latest version after the release
To ensure you have the latest version, check the instructions below.
Release 10 February 2017
Signup status of new learners
The signup status of learners is now visible to trainers when looking at their training participants. This gives more transparency to the experience of your learners, if you are a trainer. This is available in the Group view and Organisation view.
More data about learner licences
Mouseover “tool tips” in the Organisation learner lists now give more information about the licence used by learners in the organisation.
Fix for learner list in organisation view
Since the release on 6th February, sometimes the list incorrectly showed Free when the learner was actually on a Premium licence.
Release 6 February 2017
Faster browsing
We have implemented many further optimisations to speed up browsing in CultureConnector.
Choosing cultures during signup
We’ve removed a problem which caused some users not to be able to choose cultures at the end of their signup process.
Assigning licences to organisations
In some cases, it was not possible to assign a licence to an organisation. This problem is now fixed.
Require latest version of CultureConnector
This release fixes an issue affecting users who start using the service before a release and continue in the same browser session after a release. In some cases, the browser saved the previous version of the webpage, causing a conflict with the updated service, and sometimes preventing login.
This release will force most browsers to check that they have loaded the latest version of CultureConnector’s webpages and data.
Automatic logout problem
Various situations were causing automatic logouts, for example idle time, page refresh. Now in most cases you will stay logged into your CultureConnector account except when there is a release, or when you switch users in the same browser or if your CultureConnector session is inactive for many days.
Still got problems? Get more advice on logout problems
Release 27 January 2017
Faster browsing | Quick loading of Trainer Dashboard screen
This release improves the overall speed of browsing the CultureConnector service, reduces errors caused by busy servers and especially speeds up the loading of the Trainer Dashboard.
New layout for the Edit profile screen
The Cultures and Contacts are now included in your profile settings, which is now a screen in its own right (previously it was just a pop-up).
Latest version
To ensure that you are experiencing the updated service, log out and back in again. If you still have problems logging in, first make sure that you are logged out of CultureConnector, then clear your browser history (cookies and cache) for this website. You can do this via your browser settings. Make sure you are on the latest version by doing a hard refresh. More info…