The more you dive into models of the impact of intercultural competence, the more you learn about how training works. We share three learnings from our modelling work so far.
Manuela Marquis is an intercultural consultant focused on the future. Her work centres on helping leaders prepare for the fourth industrial revolution. Measurement helps to ensure that interventions like coaching achieve impact in the real world. Professional networks have played a big role in Manuela’s success, in a intercultural career which originated in delivering training in a highly-pressured, highly-diverse working environment.
Research by PriceWaterhouseCoopers shows a “Top Eight” of issues on the CEO agenda where intercultural skills can be the success factor unlocking business benefits. HR professionals who know how to design high-impact intercultural interventions can be the revenue-boosting heroes of their organisation.