The more you dive into models of the impact of intercultural competence, the more you learn about how training works. We share three learnings from our modelling work so far.
Research by PriceWaterhouseCoopers shows a “Top Eight” of issues on the CEO agenda where intercultural skills can be the success factor unlocking business benefits. HR professionals who know how to design high-impact intercultural interventions can be the revenue-boosting heroes of their organisation.
Elizabeth Masamune says that board-level executives can get interested in intercultural training when you make it a strategic issue. Her experiences in Japan throw light on corporate boards everywhere.